Privacy Policy

WindowPro (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://www.windowpro.com/) or interact with our services.

By using our website, you consent to the practices described in this policy.

Information We Collect

We may collect both non-personal and personal information, including:

• Non-Personal Information:
  IP address, browser type, device information, operating system, referring pages, and website usage data.
• Personal Information:
  Name, phone number, email address, and any information you voluntarily provide through forms, inquiries, or communications with us.

How We Use Your Information

We use your information to:

• Respond to inquiries and provide requested services
• Schedule appointments and provide service updates
• Improve our website, services, and customer experience
• Communicate with you regarding your requests or transactions
• Send occasional updates or promotional communications (if you opt in)

Text Messaging (SMS) Communications

If you provide your phone number and explicitly consent, WindowPro may send you SMS text messages related to:

• Quote requests and inquiries
• Appointment scheduling and confirmations
• Service updates and project-related communications
• Customer support notifications
• Occasional promotional offers (if applicable)

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Important:
We do not sell, rent, or share your phone number or SMS consent information with third parties for their marketing purposes.

Information Sharing

We do not sell or trade your personal information. We may share information only in the following circumstances:

• To comply with legal obligations or lawful requests
• To protect our rights, property, or safety
• With trusted service providers who assist in operating our business (under confidentiality agreements)

Cookies and Tracking

We use cookies and similar technologies to:

• Improve website functionality
• Analyze user behavior and traffic
• Enhance user experience

You may disable cookies through your browser settings, though some features of the site may not function properly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. Sensitive data transmitted online is encrypted, and access to personal data is restricted to authorized personnel only.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.

Your Choices and Rights

You may:

• Opt out of marketing communications at any time
• Request access to or deletion of your personal information (where applicable)
• Contact us with any privacy-related concerns

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website indicates acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

WindowPro
Phone: (248) 305-1400
Address: 47705 West Rd #B-106, Wixom, MI 48393